11111 Bat FAQ – Your Questions Answered

On the login page, click the "Forgot Password?" link. A reset link will be sent to your registered mobile number or email. Click the link to set a new password. If you don't see the email, check your spam folder or contact support.

Repeated incorrect password attempts will temporarily lock your account for security reasons. It usually unlocks automatically after 30 minutes. If not, email support@11111bat.bet with your registered mobile number. You can also get help via live chat.

No, under 11111 bat's rules, only one account is allowed per person and per device. If multiple accounts are detected, both may be permanently closed and any remaining balance may be forfeited.

11111 bat supports the most popular mobile banking services in Bangladesh:

• bKash – Via the Send Money or Payment option.
• Nagad – Via Send Money.
• Rocket – Mobile banking transfer.

To deposit, log in to your account, go to "Deposit", choose your preferred method, and follow the instructions. Your balance is usually updated within 5–15 minutes.

Minimum Deposit: ৳500 and minimum withdrawal: ৳1,000. Account verification (KYC) must be completed before withdrawals can be processed. Your daily withdrawal limit depends on your account tier.

Withdrawal requests are typically processed within 15 minutes to 2 hours. During peak hours (6:00 PM–11:00 PM), it may take a little longer. If you haven't received your withdrawal within 24 hours of submitting your request, please contact support.

First, wait 15–30 minutes. If the balance still hasn't updated, email support@11111bat.bet with your bKash/Nagad/Rocket transaction ID (TxID), or reach out via live chat. We'll verify and resolve it quickly. No deposit is ever lost.

11111 bat uses a decimal odds system. For example, odds of 2.50 mean a winning ৳100 bet returns ৳250 in total (stake + profit). Odds update in real time and may change based on match conditions. The odds shown at the time of placing your bet are final.

Live or in-play betting means placing bets while a match is in progress. 11111 bat offers live betting on cricket, football, tennis, and 50+ other sports. Odds update every second, so take a moment before placing your bet — rapid odds changes can sometimes result in a bet being declined.

Once a bet is confirmed, it generally cannot be cancelled. However, if the match is cancelled or abandoned by the organising authority, your stake will automatically be refunded to your balance. A Cash Out feature is available on selected markets.

11111 bat offers an extensive casino section. In Live Casino, you can play Baccarat, Roulette, Blackjack, and Dragon Tiger with real dealers. The slots section features 500+ games, plus Crash games, Fishing games, and Virtual Sports.

11111 bat offers an attractive welcome bonus on the first deposit for new members. The bonus amount and percentage may vary over time. Visit our Promotions page for the latest offers. To claim the bonus, you must make your first deposit within the specified time after registering.

Every bonus comes with wagering requirements. You'll typically need to wager the bonus amount a set number of times (e.g., 10x or 20x). Bonuses generally expire within 7–30 days. Usage may be restricted to specific games or betting markets. Full terms for each offer are listed separately on the promotions page.

11111 bat has a range of offers for regular members:

• Weekly Cashback: Get back a portion of your total weekly losses.
• Reload Bonus: Extra benefits on every reload deposit.
• Loyalty Points: Earn points as you play and win rewards.
• Referral Bonus: Refer a friend and you both get a bonus.

KYC (Know Your Customer) is an identity verification process that keeps your account secure and helps prevent fraud. Completing KYC is mandatory before you can make a withdrawal. You'll typically need to submit a scanned copy of your National ID (NID) or passport. Verification is usually completed within 24–48 hours.

Change your password immediately and notify us at support@11111bat.bet. Our security team is available 24/7. If you see any transactions you didn't make, report them right away. Always use a strong password and never share it with anyone.

Go to the "Security" section in your profile settings and enable the 2FA option. Each time you log in, an OTP will be sent to your registered number. Keeping 2FA on makes your account significantly more secure. We recommend all members enable it.

Try the following steps:

• Clear your browser cache and cookies.
• Use the latest version of Chrome or Firefox.
• Check your internet connection.
• Try switching to a different network (mobile data or another WiFi connection).
• Turn off your VPN if it's active.

Yes, 11111 bat offers a mobile app for both Android and iOS. Download it directly from our official site. All features are available on the app — betting, casino, deposits, and withdrawals. The site also runs fully on mobile browsers.

If you lose connection mid-game, simply refresh the page. Your bets and progress are saved on our servers, so nothing is lost. To avoid slow performance, close any unused tabs or apps. If the issue keeps happening, contact us via live chat and our technical team will sort it out quickly.

11111 bat offers support 24 hours a day, 7 days a week. Ways to reach us:

• Live Chat: Click the chat button in the bottom-right corner of the site.
• Email: support@11111bat.bet – typically responds within 2 hours.

Providing your account ID and a description of the issue when you contact us will help us resolve it faster.